Order Terms

High-quality products tailored for wholesalers and distributors worldwide.

Order Terms

China Loong Drill Bits Co., Ltd. supplies drill bits and related cutting tools for international distributors, wholesalers, industrial users, and OEM customers. Our product range includes HSS twist drill bits, cobalt and carbide drill bits, masonry and SDS hammer drill bits, core drill bits, wood drill bits, step and countersink drill bits, glass and tile drill bits, PCB drill bits, and custom non-standard tools. The following guide explains our standard ordering process. Specific commercial terms are subject to confirmation based on the products, quantities, customization requirements, and destination of each order.

1. Inquiry and Product Selection

Please send an inquiry with enough technical and commercial information for us to identify the appropriate product and prepare an accurate quotation. Product samples, technical drawings, reference photographs, or an existing part number can be provided when available.

If the exact specification is not yet determined, please describe the application and expected performance. Our team can review the available information and discuss suitable options before quotation.

2. Customization, Samples, and Quotation

Standard and custom drill bit requirements are evaluated according to the requested dimensions, materials, geometry, finish, packaging, and order quantity. Custom non-standard drill bits generally require a clear drawing or an approved specification covering all critical dimensions and tolerances.

Where samples or prototypes are needed, the applicable sample cost, tooling cost, preparation time, and shipping arrangement will be confirmed before work begins. Sample approval does not automatically establish the terms for a production order unless those terms are included in the relevant quotation or order document.

Our quotation may include the product specification, unit price, quantity basis, packaging method, tooling or setup charges where applicable, estimated production schedule, trade term, quotation validity, payment arrangement, and shipping options. Prices can change if the specification, quantity, packaging, raw material requirement, exchange condition, or delivery arrangement is revised.

3. Order Confirmation

An order is considered ready for processing after both parties have confirmed the commercial and technical details in writing. Before confirmation, please carefully review the quotation, pro forma invoice, purchase order acknowledgment, drawing, sample, label artwork, and packaging instructions as applicable.

The confirmed order information should include:

Requested changes after order confirmation may affect cost, production scheduling, packaging, or delivery arrangements. Such changes will be implemented only after their feasibility and any related adjustments have been confirmed in writing.

4. Payment Terms

Payment terms are determined according to the order value, product type, customization level, transaction history, and other commercial considerations. The applicable payment method, currency, bank details, payment schedule, and conditions for starting production or releasing goods will be stated in the confirmed quotation or pro forma invoice.

Customers should remit funds only to the bank account officially stated in the applicable order document. If any request is received to change beneficiary or bank information, please verify the change directly with China Loong Drill Bits Co., Ltd. through an established communication channel before making payment. Bank charges and intermediary fees will be handled according to the confirmed order terms.

5. Production and Quality Confirmation

Production is arranged after the required specifications, payment conditions, and approval documents have been completed. The production schedule depends on the product construction, order quantity, material availability, customization requirements, packaging, and current manufacturing arrangements. Any stated schedule is subject to final order confirmation.

For customized products, production may be based on an approved drawing, technical specification, pre-production sample, or other written reference. Customers are responsible for reviewing and approving dimensions, artwork, spelling, colors, labels, and packaging information before production when approval is requested.

Quality checks are conducted according to the confirmed product requirements and inspection criteria. Depending on the order, confirmation may cover dimensions, appearance, cutting geometry, shank configuration, surface finish, marking, quantity, and packaging. Inspection photographs, reports, or pre-shipment samples may be discussed when required, subject to the product and order arrangement.

6. Packing and Delivery

Products are packed according to the confirmed order requirements and the characteristics of the drill bits. Available arrangements may include individual packaging, plastic boxes, tubes, sets, inner boxes, export cartons, neutral packaging, or customer-branded packaging. Customized printing, labels, barcodes, color boxes, and assortment packs must be approved before mass packaging.

Delivery may be arranged by express courier, air freight, sea freight, rail, or another mutually accepted method. The appropriate option depends on shipment weight and volume, destination, required transit time, product characteristics, and customer instructions. Freight charges, insurance, customs clearance responsibilities, taxes, duties, and local delivery costs are handled according to the confirmed Incoterm and shipping agreement.

Customers should provide complete and accurate consignee, contact, tax, and import information before shipment. Any special documentation or marking required by the destination must be communicated before order confirmation. Tracking details or shipping documents will be provided when available under the agreed shipping arrangement.

7. Receipt and Inspection

Please inspect the shipment promptly after delivery. Check the outer cartons, item numbers, dimensions, quantities, packaging, and visible product condition against the confirmed order documents. If the shipment appears damaged during transportation, note the condition on the carrier’s receipt where possible and retain the cartons, labels, packing materials, photographs, and relevant transport records.

Any discrepancy should be reported without unnecessary delay. The report should include the order or invoice number, product code, affected quantity, a clear description of the issue, photographs or videos, packaging labels, and measurement or application details where relevant. Drill performance concerns should also include information about the workpiece material, machine, speed, feed, coolant, hole depth, and operating method so that the cause can be evaluated accurately.

8. After-Sales Support

China Loong Drill Bits Co., Ltd. will review reported issues using the confirmed specification, order documents, available inspection information, product samples, and operating details. Depending on the circumstances, we may request additional photographs, measurements, videos, affected samples, or return arrangements before completing the assessment.

If an issue is confirmed to be related to the supplied product or an order discrepancy, an appropriate solution will be discussed based on the specific case and the agreed order terms. Claims involving normal wear, incorrect tool selection, unsuitable operating parameters, improper storage, misuse, unauthorized modification, or damage occurring after delivery will be assessed separately.

9. Repeat Orders and Ongoing Cooperation

For repeat orders, please reference the previous invoice, purchase order, product code, drawing revision, or approved sample. Customers should still confirm the current quantity, specification, packaging, price, and delivery requirements because material conditions, packaging components, freight costs, and production arrangements may change over time.

Forecasts and expected purchasing schedules are welcome and can help with material and production planning. However, forecasts are for reference unless they are converted into confirmed purchase orders accepted by both parties.

10. Order-Specific Terms

This page provides a general ordering guide. If any term on this page differs from a mutually confirmed quotation, pro forma invoice, purchase order acknowledgment, contract, drawing, or technical specification, the applicable confirmed order document will govern that transaction. All product, payment, production, packing, and delivery details remain subject to written confirmation for each order.

Copyright © 2026 China Loong Drill Bits Co., Ltd. All rights reserved.
Leave A Message
If you are interested in our products and want to know more details,please leave a message here,we will reply you as soon as we can.
Contact Form (#3)

Home

Products

About

Contact